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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Richey

February 16, 2026

5  out of  5
rating by David Richey
"Prompt, courteous service for over 20 years! Highly recommended!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Curtis Greene

February 2, 2026

5  out of  5
rating by Curtis Greene
"Always helpful when needed. Very friendly. Great staff."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Crystal Tucker

January 30, 2026

5  out of  5
rating by Crystal Tucker
"Beth was very helpful and request was handled quickly!"
We responded:
"Wow, thank you for the 5-star review, Crystal! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Crystal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Todd Cranford’s Team is just a call or email away! "
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TH

September 5, 2025

5  out of  5
rating by TH
"I would gladly award a higher rating if available, but I have given it five stars. The receptionist is both welcoming and professional, and the office is clean and well-maintained. I highly recommend Beth for any policy-related inquiries, as she is highly knowledgeable, informed about state law and regulations, and has made the transfer process easy, painless, and quick. While State Farm is already a wonderful company, having Beth as part of this office provides immense comfort, knowing that I have access to the best policy, coverage, and affordability. The exceptional service they offer is truly commendable."
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Cindy Hardin

September 13, 2022

5  out of  5
rating by Cindy Hardin
"I was pleasantly surprised with the personal attention and support regarding a fender bender."
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Tambra Key

November 25, 2020

5  out of  5
rating by Tambra Key
"Todd is more than insurance agent to me and my son. He has become a friend. I lost my husband and I have had to call and Todd has sent a person to check on my problem. The person sent was a God send. My son came down with osteo cancer. Todd and his staff made sure his life insurance was paid. So he goes beyond for his clients."
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Darryl Floyd

January 11, 2020

5  out of  5
rating by Darryl Floyd
"Very helpful."
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Kimberly Lee

December 18, 2019

5  out of  5
rating by Kimberly Lee
"LOVE this agency!! I’ve been a loyal customer for 5 years and wouldn’t go anywhere else for my insurance needs"
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Matthew Hanvey

August 3, 2015

4  out of  5
rating by Matthew Hanvey
"Saved my $60 a month on auto insurance a month"