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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bettye Carroll

March 30, 2026

5  out of  5
rating by Bettye Carroll
"The agent (Pat) I spoke to displayed a sincere desire to help me. Very professional individual. Thanks."
We responded:
"Bettye, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Todd Cranford’s Team!"
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mashell rodgers

March 29, 2026

5  out of  5
rating by mashell rodgers
"Very great working with this agent he’s the best!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Cranford’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Donna Sharp

March 20, 2026

5  out of  5
rating by Donna Sharp
"We have been with State Farm and Cranford Insurance for decades. Beth and Todd are always great to quickly and professionally answer our questions and help us make the best decisions for our needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Todd Cranford’s Team! We deeply appreciate your kind words here in Huntsville . "
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Barbara Staggs

March 10, 2026

5  out of  5
rating by Barbara Staggs
"Beth helped me get insurance for my new care. Very friendly and helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Huntsville to know that you had such a wonderful experience with us here on State Farm Agent Todd Cranford’s Team."
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Joseph Sun

March 10, 2026

5  out of  5
rating by Joseph Sun
"I had an excellent experience with State Farm in Huntsville, Alabama, especially with Todd. Last June, the glass roof on my Lincoln MKT broke while we were in Franklin, Tennessee, and we later drove back to Canada. Because the model is discontinued, finding replacement parts in both the U.S. and Canada was extremely difficult. Todd went above and beyond to help. He connected us with their partner, Sunroof Express, and helped coordinate the search for parts across North America. They even located a repair shop in Great Falls, Montana—the closest city to Edmonton—so we could drive there more easily. Todd also contacted an automotive glass manufacturer to see if new parts could be produced, though unfortunately they had discontinued them. Thanks to Todd’s persistence and Sunroof Express’s efforts, they eventually found a replacement assembly. On February 27, we drove to Great Falls and finally had the sunroof replaced. I’m very grateful for Todd’s dedication and support throughout this process. Highly recommend this State Farm team."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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John Todd

March 4, 2026

5  out of  5
rating by John Todd
"Mr. Cranford is a professional, and just as important, he has a friendly personality that makes a business meeting seem like a casual conversation. I have known Mr. Cranford for 20 years and he genuinely cares about his clients. He and his staff are knowledgeable and responsive to your needs. I highly recommend this office."
We responded:
"Thank you for the 5-star review, John! Here on State Farm Agent Todd Cranford’s Team, we are proud to serve our community and appreciate your recognition. "
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Celia Camargo

February 27, 2026

5  out of  5
rating by Celia Camargo
"If you are looking for someone who genuinely cares about his clients, he's your guy. He and his team are always super kind, professional and great to work with!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Todd Cranford’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Huntsville ."
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Mimi Barnes

February 26, 2026

5  out of  5
rating by Mimi Barnes
"Todd and his support staff run an excellent efficient office. I've been spoiled by the high standard of customer service."
We responded:
"Mimi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Todd Cranford’s Team here in our Huntsville office. "
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Toni Davis

February 24, 2026

5  out of  5
rating by Toni Davis
"Love this agency!!"
We responded:
"Toni, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Todd Cranford’s Team—we are always here to help!"
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David Richey

February 16, 2026

5  out of  5
rating by David Richey
"Prompt, courteous service for over 20 years! Highly recommended!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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ericka norton

February 9, 2026

5  out of  5
rating by ericka norton
"When I called the office, they gave me exactly what I needed with in five minutes. I had an ID card for my new car. She emailed it to me. Everything was great. Beth was always on time. I’ve been with the office for years and I love it."
We responded:
"ericka, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Todd Cranford’s Team—we are always here to help!"
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Curtis Greene

February 2, 2026

5  out of  5
rating by Curtis Greene
"Always helpful when needed. Very friendly. Great staff."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Renee Rojas

February 2, 2026

5  out of  5
rating by Renee Rojas
"I take care of resident insurance for an apartment community. I have come to really appreciate Todd Cranford's office. They are helpful and very prompt. The entire staff is great, but Beth stands out! I also have my personal insurances with this State Farm office."
We responded:
"Renee, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Todd Cranford’s Team is just a call or email away!"
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Windscape Apartment Homes Madison

January 31, 2026

5  out of  5
rating by Windscape Apartment Homes Madison
"Many of our residents use this State Farm office for renter's insurance. They are prompt and responsive. We appreciate the team at Todd Cranford State Farm and Beth Agee, our go-to for assisting residents with an affordable insurance policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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ORville Anderson

January 30, 2026

5  out of  5
rating by ORville Anderson
"Beth, you are awesome, professional and polite. Thank you! May God continue to use you to help others......"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Crystal Tucker

January 30, 2026

5  out of  5
rating by Crystal Tucker
"Beth was very helpful and request was handled quickly!"
We responded:
"Wow, thank you for the 5-star review, Crystal! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Crystal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Todd Cranford’s Team is just a call or email away! "
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TH

September 5, 2025

5  out of  5
rating by TH
"I would gladly award a higher rating if available, but I have given it five stars. The receptionist is both welcoming and professional, and the office is clean and well-maintained. I highly recommend Beth for any policy-related inquiries, as she is highly knowledgeable, informed about state law and regulations, and has made the transfer process easy, painless, and quick. While State Farm is already a wonderful company, having Beth as part of this office provides immense comfort, knowing that I have access to the best policy, coverage, and affordability. The exceptional service they offer is truly commendable."
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Steve Sweet

June 30, 2025

5  out of  5
rating by Steve Sweet
"Talked to his office today, very nice, no hard sell, knowledgeable, my benefit not to purchase today, but I will be back next month to get home owners, and auto insurance, most highly recommend these folks"
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Ken Bowen

March 22, 2024

5  out of  5
rating by Ken Bowen
"When I originally changed over to State Farm insurance, their system paired me up with an insurance agent in Atlanta, Georgia. The agent that handled everything did a bad job of listening to what I wanted, and really had the policy in a mess. I complained to State Farm, and they suggested moving to another agent. I did not know they could do this. I chose Todd because he’s Walking distance from home. This was a no-brainer. Todd recommended sitting down and going over all of my policies. Todd took the time to straighten everything out and made outstanding recommendations. I am more than happy with Todd and his office."
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Cindy Hardin

September 13, 2022

5  out of  5
rating by Cindy Hardin
"I was pleasantly surprised with the personal attention and support regarding a fender bender."
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Tambra Key

November 25, 2020

5  out of  5
rating by Tambra Key
"Todd is more than insurance agent to me and my son. He has become a friend. I lost my husband and I have had to call and Todd has sent a person to check on my problem. The person sent was a God send. My son came down with osteo cancer. Todd and his staff made sure his life insurance was paid. So he goes beyond for his clients."
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Michael Fitzgerald

February 3, 2020

5  out of  5
rating by Michael Fitzgerald
"Been with Todd for years, best Agent, best service."
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Darryl Floyd

January 11, 2020

5  out of  5
rating by Darryl Floyd
"Very helpful."
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Kimberly Lee

December 18, 2019

5  out of  5
rating by Kimberly Lee
"LOVE this agency!! I’ve been a loyal customer for 5 years and wouldn’t go anywhere else for my insurance needs"
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Lou Lyons

March 23, 2017

5  out of  5
rating by Lou Lyons
"Save me $100.00 every 6 months on car insurance Always there for us on home and car insurance Top of the line guy"